Last updated: September 2026

HCS Accountants & Business Advisory Services ("HCS", "we", "us" or "our") is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or enquire about our professional services.

1. Who We Are

HCS Accountants & Business Advisory Services provides accounting, tax, compliance, payroll, financial reporting and business advisory services to businesses and individuals in Spain.

For the purposes of applicable data protection legislation, the data controller is:

Legal Entity: HAZEL SMITH: NIE: X5365524S

Trading Name: HCS Accountants & Business Advisory Services
Registered/Business Address:  HCS Accountants, del Marqués de Campo, Nº 16, planta 2, puerta 3, 03700 Dénia, Alicante, Spain

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Email: accounts@hcsaccountants.com
Telephone: +34 965 783 330
Website: hcsaccountants.com

2. Data Protection Legislation

We process personal data in accordance with applicable data protection and privacy legislation, including:

•    Regulation (EU) 2016/679 – the General Data Protection Regulation ("GDPR");
•    Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights ("LOPDGDD"); and
•    Law 34/2002 on Information Society Services and Electronic Commerce ("LSSI"), where applicable.

3. Personal Information We May Collect

The personal information we collect depends on how you interact with HCS.

When you contact us through our website, email, telephone or other communication channels, we may collect information including:

•    Name
•    Company or organisation
•    Job title or position
•    Email address
•    Telephone number
•    Country or location
•    Information contained within your enquiry
•    Information you voluntarily provide to us
•    Records of correspondence with HCS

Where you become an HCS client, additional information may be required in order for us to provide professional services and meet our legal and regulatory obligations.
This may include:

•    Identification and contact information
•    Tax identification numbers
•    Company and business information
•    Financial and accounting information
•    Payroll and employment information
•    Banking and transaction information
•    Tax records and supporting documentation
•    Information regarding directors, shareholders, employees or beneficial owners
•    Identification documents where legally required
•    Other information reasonably necessary to provide the agreed professional services

Client information may also be governed by the relevant engagement letter and associated terms of business.

4. Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically.
Depending on the website configuration and your cookie preferences, this may include:

•    IP address
•    Browser and device information
•    Pages visited
•    Date and time of visits
•    Referral source
•    General website interaction and usage information

Further information is available in our Cookie Policy.

5. How We Use Personal Information

We may process personal information for purposes including:

Responding to Enquiries
To respond when you contact HCS, request information or enquire about our services.

Providing Professional Services
To provide accounting, tax, compliance, payroll, financial reporting, business advisory and other professional services agreed with our clients.

Client Administration
To establish, manage and maintain our professional relationship with clients, including communications, invoicing and administration.

Legal and Regulatory Compliance
To meet legal, tax, accounting, regulatory, professional and anti-money-laundering obligations applicable to HCS.

Business Operations
To operate, administer, secure and improve our business, systems and website.

Website Analysis and Improvement
Where appropriate consent has been obtained, we may analyse website usage to understand how visitors interact with our website and improve its performance and content.

Marketing Communications
Where permitted by law, or where you have provided consent when required, we may send information about HCS services, insights or updates that we believe may be relevant to you.

You may unsubscribe from marketing communications at any time.

6. Legal Bases for Processing

Depending on the circumstances, HCS may process personal information on one or more of the following legal bases:

Contract – where processing is necessary to provide services under an agreement with you or to take steps at your request before entering into an agreement.

Legal obligation – where processing is necessary for HCS to comply with applicable legal, tax, accounting, regulatory or professional obligations.

Legitimate interests – where processing is reasonably necessary for the legitimate operation and development of HCS, provided those interests do not override your fundamental rights and freedoms.

Consent – where you have provided clear consent for a particular processing activity, such as certain marketing communications or non-essential cookies.
Where processing relies on consent, you may withdraw that consent at any time.

7. Sharing Personal Information

HCS does not sell personal information.
We may share personal information where reasonably necessary with trusted third parties involved in operating our business or providing professional services.
These may include:

•    Accounting and financial software providers
•    Payroll and employment platforms
•    IT, hosting and cloud-service providers
•    Professional advisers
•    Banks and financial institutions where appropriate
•    Spanish tax and governmental authorities
•    Social Security and other public authorities
•    Regulatory or professional bodies
•    Website, analytics and communications providers
•    Other professional advisers or service providers where necessary to fulfil the agreed engagement

We require service providers processing personal information on our behalf to handle that information appropriately and securely.

Information may also be disclosed where required by law, regulation, court order or a competent public authority.

8. International Data Transfers

Some technology and service providers used by HCS may process or store information outside the European Economic Area ("EEA").

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

9. Data Security

HCS takes appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.

Access to personal information is restricted to individuals and service providers who require it for legitimate business or professional purposes.

Although we take appropriate measures to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax, regulatory and professional requirements.

Different retention periods may therefore apply depending on the type of information and the nature of our relationship with you.

Once information is no longer required, it will be securely deleted, anonymised or otherwise handled in accordance with applicable legal requirements.

11. Your Data Protection Rights

Subject to applicable law, you may have the right to:

•    Access personal information we hold about you
•    Request correction of inaccurate or incomplete information
•    Request deletion of your personal information in certain circumstances
•    Request restriction of processing
•    Object to certain processing
•    Request portability of certain personal information
•    Withdraw consent where processing is based on consent
•    Lodge a complaint with the relevant data protection authority

These rights are subject to certain legal limitations and exemptions.
To exercise your rights, please contact HCS using the details below.
We may need to verify your identity before responding to a request.

12. Spanish Data Protection Authority

If you have concerns about how HCS processes your personal information, we would encourage you to contact us first so that we have an opportunity to address them.
You also have the right to lodge a complaint with the:

Agencia Española de Protección de Datos (AEPD)
Spanish Data Protection Agency
www.aepd.es

13. Third-Party Websites

Our website may contain links to third-party websites.
HCS is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy information of any third-party website before providing personal information.

14. Cookies
 

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function. Other cookies, including analytics or marketing cookies where used, will only be activated where the appropriate legal basis and consent requirements have been satisfied.

Please see our Cookie Policy for further information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology or applicable legal requirements.

The latest version will always be published on this website and the "Last updated" date will be amended accordingly.

16. Contact HCS

If you have questions about this Privacy Policy, how we process personal information or wish to exercise your data protection rights, please contact:

HCS Accountants & Business Advisory Services
del Marqués de Campo, Nº 16, planta 2, puerta 3, 03700 Dénia, Alicante, Spain

Email: accounts@hcsaccountants.com
Telephone: +34 965 783 330
Website: hcsaccountants.com